What Our Clients Are Saying

I am moving in from out of state and I never knew signing up for a health insurance for my family in another state was such a big headache. Thankfully Rick was there to streamline the process. He took additional steps to ensure my family gets the coverage. I would never be able to have continue coverage for my family (esp. for my 20 month old baby) if it wasn’t for Rick. The best part is – he does not charge any fees for his service!! I highly recommend Rick to anyone!!

I worked with Ric Monello to see if there was a better option for me in healthcare than what I already had. Ric succeeded in finding me a similarly priced plan but one that was much better financially in that it was a 90/10 vs. an 80/20. The same year that I went with the new plan, I was diagnosed with Late Onset Type 1 Diabetes and the plan was tremendously beneficial in reducing my out-of-pocket expense on an insulin pump. I was so glad that I had made the change in plans!!!

Ric has helped us with our health insurance needs for several years, and he continues to exceed our expectations. He is always extremely patient and helps us choose the insurance plan that is right for us in our current situation. I highly recommend Ric and Custom Health Plans!

Finding the right coverage to address my specific requirements was a considerable challenge. I could have saved weeks of time, many hours of unnecessary research and considerable disappointment if I had connected with Ric sooner. From the start, Ric took the time to understand my requirements and then find the right plan to address my individual needs. Through the entire process, I always felt like I my concerns were important to Ric. When we had problems with the insurance company website, Ric was right there to call the company and get my problem resolved. He always called me back when I had questions and made a very difficult process tolerable. THANK YOU RIC!

This is my second year working with Ric on finding my son and I low health coverage plans. He is absolutely the best and I know that he will take care of me. There’s no one better out there!

Ric was very helpful in finding best plan for our family. Answered questions both by phone and email.

Richard, does a great job because he promptly returns my call and gives clear accurate information to help me decide on what plan best fits my needs. I have recommended him to several of my friends and will continue to do so.

Ric and his team are incredibly helpful in providing insurance option and matching me and my family up with the best coverage for our budget.

I have really enjoyed working with Ric and his team. They are responsive and great at keeping you posted on the status of everything .

Great information and always helpful. Quick and thorough response.

I would highly recommend working with Ric and Custom Health Plans! My daughter was born with a physical deformity that is easy to correct and does not affect her health. But do to this we were getting insurance quotes of $1700 premiums! My family could not afford this and was going to have to gamble by not having any health insurance for myself and my husband. With Ric’s help we were able to find an affordable plan for the whole family (under $600 a month) that is exactly what we need within a week of working with him. He helped explain what everything means in the insurance world and found us a perfect plan. We were really worried about how we were going to be able to get insurance, and without Ric we would still be in the same stressful situation. I am so happy that we called him and so happy that he did such an amazing job in helping us!

A big thanks to Custom Health Plans for helping me find health insurance! My Cobra was running out, and due to my pre-existing health condition, I was having trouble finding insurance. A different company was helping me, but they just kept trying to get me Major Medical, and of course I was denied. They left me stranded.

Luckily I found Custom Health Plans, which helped me find Health, Dental and Vision insurance that meets my current needs and budget. Richard Monello of Custom Health Plans spent time going through each option with me so that I totally understood what I was getting. The customer service and level of personal service was incredible. I’d recommend Custom Health Plans to anyone!

My son transferred to a job in Dallas and I wanted to get him a short-term insurance policy until his work insurance became effective. I e-mailed Custom Health Plans asking if they could help me. Richard Monello replied back to me immediately and was able to help me out. He was very efficient and kind! If I need insurance for my family or friends, I will definitely refer them to Custom Health Plans and Mr. Monello.

After law school I needed health insurance while I was applying for jobs. I enlisted Custom Health Plans to help find an individual plan for me. Richard Monello was very helpful. He picked out a few different plans that had everything I needed and that weren’t too expensive. He was really easy to work with.. very patient and thorough.

I’ve been very happy with my health plan so far and am very grateful to Custom Health Plans for helping me through the whole process.

Recently I worked with Richard Monello of Custom Health Plans to find a new health insurance plan. I’m self-employed, so I have to buy on the individual market. I searched on my own and visited websites of all the major carriers. The prices seemed so expensive, and it was hard to make sense of all the options.

Then I enlisted Mr. Monello and Custom Health Plans. From there, he pretty much did all the work for me. He found a couple different plan options that provided the coverage I needed and that were within my budget. We spoke over the phone a couple times and met in his office once. He walked me through everything and got me all set up.

From start to finish it was a great experience. I’d recommend Custom Health Plans to anyone who needs health insurance.

I just got laid off from my job and was without Health Insurance. To make things worse I also had a pre-existing medical condition. When I went online I was so confused about what plan to pick and if it was a good plan or not. There are so many different options and plans out there. Then I found Custom Health.

I gave them some basic information, what I was looking for and my budget within minutes they narrowed the search and found the best plan for the least amount of money. They literally took all the pain and grief out looking for Health Insurance.We then simply submitted the application online it took 10 minutes and we were done. I would recommend these guys to anyone. Thank You Custom Health Plans!

I recently graduated and was no longer eligible for health insurance through my dad’s plan. I wasn’t eligible for the insurance at my new job until I had been there for at least 90 days. I didn’t want to be without insurance in the case of a major injury happening during those few months. Short term medical was the perfect option for that period between graduation and when my company’s insurance kicked in. It was pretty affordable too. The people at Custom Health Plans were really nice. I had never applied for health insurance and didn’t really know how it all worked. It can be kind of confusing and it was nice to have a live person to talk to.

Two months ago I switched health insurance carriers due to changes in my occupational and family situations. After looking at the popular carriers in my state, I decided to go with a specific carrier by applying directly with the company via an online application process. A nurse called the next day to confirm the information, and the following day I was approved to receive the coverage I selected for the agreed upon monthly premium.

Easy, right?

Yes, until I needed to use the policy. I have only one reason for needing specific health insurance coverage – a reoccurring, monthly prescription. No one told me that this specific prescription is not covered with this health insurance carrier. After two months of phone calls I was finally informed of the deficiency of my benefits!

I had to find someone to help me decipher the health insurance maze. I immediately called Custom Health Plans to help me find the best health plan with the most reputable carrier for the most affordable price. They immediately understood my frustration, identified my health care needs, and sent me price and plan comparisons from the leading Texas health insurance carriers. With their personal assistance, I have found a health care plan that provides the coverage I need at an affordable price (I have a better plan and am saving $75 a month!).

What did I pay to Custom Health Plans! NOTHING! The insurance company pays them, and I receive a better suited plan at a cheaper price!-

Custom Health Plans made the insurance buying process very easy and comforting! They didn’t just try to sell me a plan, they helped me find the perfect plan specifically for me. You can tell they really care! I’ve recommended several friends to Custom Health Plans and they have all had the same experience.

When I decided I finally needed to get health insurance I got online to begin comparing quotes. I had always received insurance through my company and had never purchased a plan on my own. As I was comparing the plans I quickly realized I had no idea what half of this stuff meant. Luckily I called the number on the site and that is when I spoke with Ric Monello. He walked me through all of my options and explained everything. Before you buy insurance I would definitely recommend giving Custom Health Plans a call.